CFD can be hard, but we’re here to help! Introducing Lumi Support, our comprehensive support system that combines live chat, Lumi AI chat, documentation, release notes, and more, all in one place. Now you can access help and resources when you need it, right inside of our app.
Lumi Chat: Meet Lumi, our AI chatbot, available 24/7 to provide instant answers to your questions. With Lumi, you receive immediate, accurate, and helpful responses, ensuring your workflow remains uninterrupted. Lumi will also point you to relevant documentation and give you the option to chat live with our support team.
Live chat support: For more complex issues or personalized assistance, Lumi Support offers live chat with our stellar support team. Live chat is available Monday through Friday from 6 AM to 6 PM PST.
Feature wishlist and product feedback: Have ideas for Luminary? Found a bug? You can submit feature requests and bug reports directly in Lumi Support and track their progress.
Documentation: Access our documentation from anywhere in our platform. Search and view our help articles and tutorials without leaving your project.
Release notes: Be among the first to know about our new features and improvements with our weekly release note updates. Stay up to date with new features, bug fixes, and performance enhancements.
Lumi Support is here to ensure you get the most out of your experience with Luminary Cloud. Click the question mark in the upper-right corner of the page to access Lumi Support whenever you need it.
